bledsoe county correctional complex inmate phone calls

3 min read 23-11-2024

bledsoe county correctional complex inmate phone calls

The Bledsoe County Correctional Complex (BCCC) in Pikeville, Tennessee, houses inmates requiring various levels of security. Maintaining contact with incarcerated loved ones is crucial for both their well-being and the well-being of their families. Understanding the phone system at BCCC is key to staying connected. This guide will provide you with the necessary information about making calls to inmates at the Bledsoe County Correctional Complex.

Understanding the Inmate Phone System at BCCC

The BCCC utilizes a third-party phone service provider to manage inmate calls. This provider typically handles call setup, monitoring, and billing. This means calls are not free and involve specific procedures. Let's break down the key aspects:

Who Provides the Phone Service?

The specific provider for the Bledsoe County Correctional Complex's inmate phone system may vary. It's essential to contact the facility directly to get the most up-to-date information on the current provider. Their contact information is usually available on the official Bledsoe County Sheriff's Office website or by calling the BCCC directly.

How to Find the Correct Inmate

Before you can call, you'll need to know the inmate's full name and inmate identification number. This information is crucial for the phone system to properly connect your call. You can typically find this information through the Tennessee Department of Correction website or by contacting the BCCC directly.

How to Make a Call

Once you have the necessary information and have established an account with the provider (this often involves pre-paid funds), you can typically place a call via a standard telephone, using the provider's designated number. The system may also allow calls via a dedicated website or app.

Call Restrictions and Monitoring

It's important to note that all calls are recorded and monitored for security reasons. Inmates might have limitations on the duration and frequency of calls. There are also likely restrictions on who they can call. These rules are in place to maintain security and order within the facility. Always abide by these rules to prevent disruption to the service.

Call Costs and Payment Methods

Inmate phone calls are not free; the calls are billed to the recipient's account with the service provider. The rates typically vary depending on the length and destination of the call. Common payment methods include debit cards, credit cards, and sometimes money orders. You should check the provider's website for precise payment options.

Frequently Asked Questions (FAQs) about Inmate Phone Calls at BCCC

Q: Can I receive collect calls from an inmate?

A: Generally, collect calls are not permitted from correctional facilities. Prepaid accounts are the typical method for making calls.

Q: Are there time restrictions on calls?

A: Yes, there are typically limits on call duration to ensure fair access for all inmates.

Q: What happens if I run out of money on my account?

A: If your account balance runs low or is depleted, calls will be automatically disconnected. You need to replenish your account to resume calling.

Q: Can I call an inmate anytime?

A: No, call times are usually restricted to specific hours of the day. These hours are determined by the facility and the phone service provider. Check with the provider for the current schedule.

Q: What should I do if I have problems placing a call?

A: Contact the phone service provider directly. They can help troubleshoot any issues you may be encountering. Keep your inmate's ID number handy when contacting them.

Staying Connected: Maintaining Contact with Inmates at BCCC

Maintaining communication with incarcerated individuals is important for their rehabilitation and the well-being of their families. By understanding the procedures and regulations involved in the BCCC inmate phone system, you can work towards keeping those vital connections alive. Remember to always contact the facility or the phone service provider directly for the most accurate and updated information.